April 2017 Release
Alabama Power continues to make improvements in how we serve you online to keep pace with the constantly changing evolution of technology. Our customers have told us they want personalized communications and enhanced education about how to better use our service. So we’ve made it even easier to learn about being more energy efficient, available payments options, and provided more digital self-service options to manage your account on-the-go.
Every change we make is to continue delivering the highest level of customer satisfaction possible. It is our commitment to you that we keep improving our digital platforms, so it can be of better service to you. Take a look at the ongoing updates we are making to serve you better.
Click here to see our full list of updates.
Control your notifications with the Customer Preference Center
Manage your account by setting up text notifications and email alerts about billing or your power usage through the new Customer Preference Center. In just a few clicks you can control it all, including bill delivery options and your contact information.