Learn more about your new bill

Introducing your new and improved Alabama Power bill

Introducing your new and improved Alabama Power Bill. Whether you are looking for your balance and due date, our contact information or available payment options, we are sure you will find the new bill format easy to read. You will also notice that the bill is in color now and includes a 13-month usage graph. Take a few minutes to see What's New and What's Moved or check out your new bill online now.

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Discover you New Bill See your usage charges in more detail See Alabama Power's congtact Information more clearly See your new payment options

Larger, easier-to-read bill

We've improved the design of your Alabama Power bill to make it easier to read and find what you need. The bill is now larger, with colored areas for information like your due date and total amount.

13-month usage chart

The new Usage Information chart gives you at-a-glance information about your power usage over a rolling 13-month period. Quickly see total power usage by month and the average daily power you are using.

Click here to see more detail about your usage. Enlarge the New Bill for a closer look

Clearer contact information

We know that sometimes you may need to contact us. That's why we've put all the information you'll need, like our contact numbers and website address, plus your account number, right at the top of your bill. You can quickly find our customer service number, how to report an outage, or how to pay your bill.

Click here to see clearer contact information. Enlarge the New Bill for a closer look

See your payment options

We've grouped all our payment programs (Budget Billing, Auto Pay and Paperless Billing, Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle.

Click here to see your payment options.Enlarge the New Bill for a closer look

Discover you New Bill See the other side of your new bill Find your account number and access code See details on current charges See details on current charges

Account number and access code

We've moved your account number and web access code, prominently displaying them at the top right of your bill. This information will be needed to access your account online. And, because it's information you'll often need for paying your bill or talking to us about your account, your account number is also clearly displayed at the very top of the bill.

Click here to see where it was on your old bill. Enlarge the New Bill for a closer look

Explanation of charges

The details of your bill have been moved to the second page of your bill, where you can see your current usage, your plan and the total amount for your current electric service.

Click here to see where it was on your old bill.Enlarge the New Bill for a closer look

Mail-in bill stub

The detachable payment stub used when mailing in your payment is now located at the bottom of your bill statement. The payment stub displays the total due, when it's due, and the mailing address.

Click here to see where it was on your old bill.Enlarge the New Bill for a closer look

How Do I information

How do I pay my bill?

Alabama Power provides multiple convenient ways to pay your bill. You can...

How do I update my contact information?

If you need to change your primary contact phone number or email, you can do so by:

How can I better manage my energy usage and save money?

You will find lots of information on our website including:

  • Quick and easy energy savings tips
  • Details of all of our rebate and incentive programs
  • Interactive tools
  • Personalized Bill Explanation and Online Energy Check Up

Check out all of our energy savings tips and tools now.

How do I sign up for online access to my account?

Signing up for online account access is easy.

  1. Locate your account number and access code on your bill. (Where do I find this)
  2. Create an online user ID and password.
  3. Provide your account number and access code.

Signing up for Online access is simple

How do I enroll in Paperless Billing?

Enrolling in Paperless Billing is easy.

  1. Create an online ID and password.
  2. Provide your account number and access code. (Where do I find this)
  3. Select the Paperless radio button and then click "Save". Check the screen to see if you are required to validate your email.
  4. You are now enrolled and can start enjoying the many benefits of paperless billing.

Enroll in paperless billing today!

Learn more about your usage with Alabama Power's new bill
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Alabama Power has clearer contact information on the new bill
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compare your old bill to your new bill
compare your old bill to your new bill
learn more where my access code and acct. number are