Skip to content.

Residential
Business
Industry
Our Company

Report an Outage
Lake Conditions
Pay My Bill
Turn On/Off Power
Payment Options
Billing Options
Online Services

I'm Looking For...

Residential

Rates & Pricing
Billing & Payment Options
Ways to Save

Business

Services by Industry
Rates & Pricing
Products & Services
Ways to Save

Industry

Economic Development and Incentives
Technology Applications Center
Power Quality Services

Our Company

How We Operate
Careers
Our Leadership
In the Community
The Environment
News & Media
NewsCenter

I'm Looking For...

I'm Looking For...

Ways to Save

Energy Checkup: Learn about your home’s energy use

1 Get an Energy Checkup
2 In-Home Energy Checkup

Residential

Pricing & Rates
Billing and Payment Options
Ways To Save
Your Online Account
FAQs
Water Heater Program
Heat Pump Financing
Inspiration Home

Business

Products & Services
Rates & Pricing
Ways to Save
Contact Us
FAQs

Industry

Competitive & Reliable
True Partnership
Why Alabama?
Services
Resources
Technology Applications Center
Renewables
Rates
Contact Us

Our Company

Glossary
How We Operate
Careers
Our Leadership
In the Community
The Environment
Acronyms
News & Media
Our DNA
Updates About this Site
Smart Neighbor
Alabama NewsCenter

Customer Service

Report a Power Outage

1-800-888-2726

24 hrs/7 days

Residential Customer Service

1-800-245-2244

M-F 7am - 9pm CST

Business Customer Service

1-888-430-5787

M-F 7am - 6pm CST

Products & Services Assistance

1-800-990-APCO (2726)

M-F 7am - 6pm CST

Payment Address

Alabama Power

PO Box 242

Birmingham, AL 35292

Email Us
Find a Payment Office

© 2018 Southern Company. Use constitutes acceptance of General Website Terms and Conditions | Privacy Statement