Skip to content.

Residential
Business
Industry
Our Company

Report an Outage
Lake Conditions
Pay My Bill
Turn On/Off Power
Billing and Payment Options
Online Services
Payment Locations

I'm Looking For...

Residential

Rates & Pricing
Billing & Payment Options
Ways to Save
Smart Financing

Business

Services by Industry
Rates & Pricing
Products & Services
Ways to Save

Industry

Economic Development
Technology Applications Center
Power Quality Services

Our Company

How We Operate
Careers
Our Leadership
In the Community
The Environment
News & Media
NewsCenter

I'm Looking For...

I'm Looking For...

Ways to Save

Small Business Energy Saving Programs

1 Small Business Incentives
2 Small Business Energy Tips
3 Free Energy Audit

Residential

Pricing & Rates
Billing and Payment Options
Ways To Save
Your Online Account
FAQs
Heat Pump Financing
Smart Financing
Appliance Center

Business

Products & Services
Rates & Pricing
Ways to Save
FAQs

Our Company

How We Operate
Careers
Our Leadership
In the Community
The Environment
News & Media
Outages & Storm Center
Smart Neighbor
Alabama NewsCenter

Industry

Competitive & Reliable
True Partnership
Why Alabama?
Services
Resources
Technology Applications Center
Renewables
Rates

Customer Service

Report a Power Outage

1-800-888-2726

24 hrs/7 days

Residential Customer Service

1-800-245-2244

M-F 7am - 9pm CST

Business Customer Service

1-888-430-5787

M-F 7am - 6pm CST

Products & Services Assistance

1-800-990-APCO (2726)

M-F 7am - 6pm CST

Payment Address

Alabama Power

PO Box 242

Birmingham, AL 35292

Contact Us
Payment Locations

© 2019 Southern Company. Use constitutes acceptance of General Website Terms and Conditions | Privacy Statement