If your power is out or you see a hazardous situation, such as a downed line, please call Alabama Power’s automated reporting system at 1-800-888-APCO (2726) or go online to the Customer Care Portal.
Login to view the status of your outage.
Registered users may need:
- Account Number
- Access Code
Report an outage from security lights around buildings, parking lots lights, and building entrances to street lights with broken poles and broken glass to other abnormal conditions such as animals or items on power lines.
Unregistered users may need:
- Account Number OR
- Phone Number OR
- Social Security Number
Ready to work with our Industrial Energy Consultants? Contact an Industrial Account Manager today.