Skip to content.

Residential
Business
Industry
Our Company

Report an Outage
Lake Conditions
Pay My Bill
Turn On/Off Power
Billing and Payment Options
Online Services

I'm Looking For...

Residential

Rates & Pricing
Billing & Payment Options
Ways to Save
Smart Financing

Business

Services by Industry
Rates & Pricing
Products & Services
Ways to Save

Industry

Economic Development
Technology Applications Center
Power Quality Services

Our Company

How We Operate
Careers
Our Leadership
In the Community
The Environment
News & Media
NewsCenter

I'm Looking For...

I'm Looking For...

Optional Products and Services

Residential Services
Pricing & Rates
Family Dwelling Rate
Flat Bill Rate
Time Advantage Rates
Renewable & Alternate Energy
Rate Riders & Adjustments
Rate Rules & Regulations
Optional Products and Services
Other Rates

Alabama Power Company’s Rate OPS (Optional Products and Services) currently offers Renewable Energy Certificates, which you can learn more about here.

Download OPS Rate

Residential

Pricing & Rates
Billing and Payment Options
Ways To Save
Your Online Account
FAQs
Heat Pump Financing
Smart Financing
Appliance Center

Business

Products & Services
Rates & Pricing
Ways to Save
FAQs

Our Company

How We Operate
Careers
Our Leadership
In the Community
The Environment
News & Media
Outages & Storm Center
Smart Neighbor
Alabama NewsCenter

Industry

Competitive & Reliable
True Partnership
Why Alabama?
Services
Resources
Technology Applications Center
Renewables
Rates

Customer Service

Report a Power Outage

1-800-888-2726

24 hrs/7 days

Residential Customer Service

1-800-245-2244

M-F 7am - 9pm CST

Business Customer Service

1-888-430-5787

M-F 7am - 6pm CST

Products & Services Assistance

1-800-990-APCO (2726)

M-F 7am - 6pm CST

Payment Address

Alabama Power

PO Box 242

Birmingham, AL 35292

Contact Us
Find a Payment Office

© 2019 Southern Company. Use constitutes acceptance of General Website Terms and Conditions | Privacy Statement