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Media Assistance

Alabama Power's news and corporate information staff is ready 24 hours a day, seven days a week, to assist the media with any electric utility information.

Media inquiries (reserved for news media only): 205-257-4155

Customers please call the customer service center at 800-245-2244 or visit our home or business online service centers.

To report power outages please call the statewide power outage number: 800-888-2726.


Media Relations Contacts:

  • Michael Sznajderman, Coordinator, Media Relations msznajde@southernco.com
  • Keisa Sharpe, Public Information Representative ksharpe@southernco.com
  • Katie Bolton, Public Information Representative kjkilcoy@southernco.com
  • Keisa Sharpe, Public Information Representative, Birmingham Division (Jefferson and Shelby counties) ksharpe@southernco.com
  • Michael Jordan, Public Information Representative, Southern Division (Montgomery, Selma, Greenville, Clanton, Auburn) mkjordan@southernco.com
  • Jacki Lowry, Public Information Representative, Eastern Division (Anniston, Gadsden, Pell City, Talladega) jthacker@southernco.com
  • Linda Brannon, Public Information Representative, Southeast Division (Dothan, Eufaula, Florala, Enterprise, Phenix City, Ozark) lkbranno@southernco.com
  • Beth Thomas, Public Information Representative, Mobile Division (Mobile area including the towns of Atmore, Bay Minette, Brewton, Butler, Flomaton, Grove Hill, Jackson, Monroeville, Thomasville) enweathe@southernco.com
  • Anna Catherine Roberson, Public Information Representative, Western Division (Tuscaloosa, Hamilton, Livingston, Demopolis, Centreville) acrobers@southernco.com

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