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Ready to Respond

Your safety comes first. James Spann and Meredith Morgan, Power Delivery Engineer, discuss storm preparation and safety in the face of Hurricane Isaias's arrival. Storm crews are ready, and we have over 5,700 additional resources from across 25 states to serve you.


Outage Icon

We are here for you during an outage

We know how scary storms can be, especially if your power goes out. Know you're not alone. We are constantly monitoring outages and also offer the tools and resources below to help you stay connected and updated on our progress. 

Find the Information You Need


During an Outage

Experiencing a power outage?

Use these tools to report an outage, track restoration progress, and stay informed.

Get Ready for Storms

Get Ready for Storms

Use these resources to prepare your home, protect your family, and stay safe.

Storms Where You Live

Storms Where You Live

Learn about the weather threats that can affect your area.

Featured Resources

Save Money and Energy

Save Money and Energy

Understand how you’re using energy with tools like My Power Usage and Home Energy Reports.

Bill Companion

Bill Companion

Find tools, programs and resources to help you manage your bill and lower energy costs.

Energy Answers

Energy Answers

Get answers about frozen rates through 2027, reliable service, bills, energy use and more.

Storm Center

Outages and Storm Center

Stay informed with outage updates, storm safety tips and restoration information.

Our Commitment

Manage Your Account on the Go

Download our app to do all this and more in one easy-to-access spot: Manage your account, make payments, track and compare your energy usage, report outages, receive personalized alerts and enroll in billing programs that fit your needs.