Latest Hurricane Isaias Update
Since Hurricane Isaias moved through our state, more than 390,000 customers have experienced an outage. As of 6 a.m. today, roughly 90% of those impacted customers have been restored. Along with our crews, we have more than 7,400 resources continuing to work to get you back on. Many of the remaining outages are in some of the hardest hit areas of our state. These outages often involve more extensive damage and may take longer to complete safely, but we remain focused on restoring every customer as soon as possible. Thank you for your patience. To view our outage map and get safety tips, visit our Storm Center.
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We are here for you during an outage
We know how scary storms can be, especially if your power goes out. Know you're not alone. We are constantly monitoring outages and also offer the tools and resources below to help you stay connected and updated on our progress.
Find the Information You Need
During an Outage
Experiencing a power outage?
Use these tools to report an outage, track restoration progress, and stay informed.
Get Ready for Storms
Get Ready for Storms
Use these resources to prepare your home, protect your family, and stay safe.
Storms Where You Live
Storms Where You Live
Learn about the weather threats that can affect your area.
Featured Resources
Save Money and Energy
Understand how you’re using energy with tools like My Power Usage and Home Energy Reports.
Bill Companion
Find tools, programs and resources to help you manage your bill and lower energy costs.
Energy Answers
Get answers about frozen rates through 2027, reliable service, bills, energy use and more.
Outages and Storm Center
Stay informed with outage updates, storm safety tips and restoration information.
Our Commitment
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Better Grid, Better Service
Our grid is getting smarter every day – preventing outages before they happen.
A Better Grid -
Community: A Powerful Purpose
We’re committed to helping build stronger communities and moving forward together.
See Our Impact -
Strengthening Our Energy Mix
With a variety of fuel sources, we’re able to meet our customers’ energy needs today and tomorrow.
Our Commitment to Clean
Manage Your Account on the Go
Download our app to do all this and more in one easy-to-access spot: Manage your account, make payments, track and compare your energy usage, report outages, receive personalized alerts and enroll in billing programs that fit your needs.
