Access all our account management tools in one spot to easily manage your account and stay connected. It’s the only power tool you need.
Download our app from your device’s app store. After you download it, simply sign into your online account. We even offer an easy sign-on option with touch or face ID. Don’t have an online account?
All Alabama Power residential electric customers.
Visit the app store on your Apple or Android device.
Yes, you can use your existing online profile to manage your account within the app. If you do not have an online account with us, you will need to register for one. The app will have a “Register” link to help guide you through the process or you can follow our three-step guide here.
Yes, if you have an existing app, it will expire. All customers will need to download the current app shown in the app store
To delete an account from your profile on the mobile app, follow these steps:
To delete an account from your profile from desktop or mobile browser, follow these steps: