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Business Pricing & Rates 

Business Service Center

Business Service Center

Get service and solutions with our Business Service Center. Our business specialists can answer your billing and service questions and help you make important energy-related decisions. Call 1-888-430-5787 M-F 7am-6pm CST.

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About Our Pricing

We are dedicated to providing reliable and quality power, customer service and pricing to our customers. We offer more than 60 pricing options to meet your business needs. Choose the pricing option that works best for your business.

Tax Incentives

We are passionate about leveraging knowledge gained from more than 100 years of service to help customers save money and develop their businesses. Alabama has some of the lowest taxes in the nation, and these special tax incentives can be a benefit to your business.

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Sign up for Paperless Billing

Have your statements sent directly to your email. It’s secure, convenient and free. Try Paperless Billing today!

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Rate Riders and Rules

View our business power rates and regulations to see how it impacts your business, including rate riders. A rate rider is a supplemental rate schedule that appends or modifies a rate schedule. 

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Bill Calculation Factors

Bill Calculation Factors consist of NDR and ECR.

Natural Disaster Reserve: (NDR) is designed to adjust monthly billings to address the financial impact attributed to certain natural disasters.

Energy Cost Recovery: (ECR) is the fuel charge, and is stated in mills/kwh. A mill is 1/10 of a cent; example: 29.689 mills = 2.9689 cents.

The following pdfs list the NDR and ECR rates for this year and previous years, for your reference.