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Power Your Home

Alabama Power offers a variety of products, programs and tools to help you save money and energy in your home. Explore and learn all the ways we are working to improve your life.
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Our goal is to help you save money, increasing efficiency and productivity, while helping to build your business. That’s why we offer energy-related products and services specifically designed for commercial and industrial customers.
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Alabama Power remains committed to developing smart energy solutions that address our customers' future energy needs through high efficiency technologies, innovation and safe, clean renewable resources.
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Billing and Payment Options

Billing and Payment Options

Choose from a variety of payment methods, all of which are secure, simple and designed to meet you where you are.

Pay Online

Schedule payments, set alerts, view usage and more with an online account.

Pay Where You Shop

Pay at more than 2,500 authorized payment locations, such as Walmart and Publix.

Enroll in Auto Pay

Make an automatic payment by drafting funds directly from your bank account. It’s free and easy.

Pay by Card

Make a one-time payment using your credit or debit card with our BillMatrix service.

Pay by Phone

Our Customer Service team can assist you with payments and questions at 1-800-245-2244.

Pay by Mail

Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292

Assistance Programs to Help Pay Your Bill

Get help paying your power bill with programs like Project Share and Special Needs Assistance.

Reconnect Service

Learn what to do if your service gets disconnected because of a missed payment.

Billing Options

Explore the various billing programs and options we have available, designed to simplify your budget and lifestyle.

Budget Billing

Even out the highs and lows of your monthly power bill. With Budget Billing, you pay a similar amount each month, which helps you budget smarter.

FlatBill

Go one step beyond Budget Billing. Enjoy the exact same payment for 12 months, eliminating any surprises.

Time Advantage

Participate in economy pricing periods by shifting electricity usage. If you qualify, you could save up to 12% annually on your bill.

Paperless Billing

Get your statements emailed directly to you. Going paperless is secure, fast, convenient and free.

Helpful Resources

It’s important to us your bill is easy to understand and makes sense to you. We created the tools below to help you best manage your bill and energy usage.

Understanding My Bill

Learn more about the information provided on your bill and find answers to frequently asked questions.

Manage My Bill

Understand how you’re using energy and ways to be more energy efficient.

High Bill Alerts

Receive alerts when your bill may be trending higher than normal due to the weather.

Your Online Account

Manage Your Account Online

Create an online account with Alabama Power today. You’ll be able to quickly make account changes, track your energy usage and organize your billing history in one easily accessible place.

See Your Power Usage

Get a daily, weekly or monthly summary of your electricity usage. My Power Usage allows you to see what your bill is projecting to be, before getting it in your email inbox.

Stay Organized Online

Having an online account combined with Paperless Billing keeps you organized and cuts down on your paper clutter. Keep all your bills in one location for quick access anywhere you go.

Quickly Update Your Account

Your online account makes simple account changes simpler than ever. Start, stop or transfer your service from anywhere; all without having to pick up the phone.

Residential FAQs

Questions about how to use less energy, or make smart home repairs or renovations? We answered Frequently Asked Questions from our customers to help you control costs and stay comfortable year-round.

Get Answers

Report an Outage

Quickly report when you lose service so we can restore it as soon as possible.

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Online Account Management

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Frequently Asked Questions

Online Account Management

Economic Development

Frequently Asked Questions

Need Assistance with Your Business Needs?

Power Up Your Career

Do the Work. Make the Change.

Billing and Payment Options

Pay Online

Pay Where You Shop

Enroll in Auto Pay

Pay by Card

Pay by Phone

Pay by Mail

Assistance Programs to Help Pay Your Bill

Reconnect Service

Billing Options

Budget Billing

FlatBill

Time Advantage

Paperless Billing

Helpful Resources

Understanding My Bill

Manage My Bill

High Bill Alerts

Your Online Account

Manage Your Account Online

See Your Power Usage

Stay Organized Online

Quickly Update Your Account

Residential FAQs

Report an Outage

Residential

Business

Company