Your bill includes: a 13-month usage chart, Alabama Power contact information, your account number and web access code, information on payment programs and payment options, your power usage, your power plan and your bill total and detachable payment stub.
Access your bill online or via email through our Paperless Billing program.
The usage information chart provides at-a-glance information about your power usage over a rolling 13-month period. In addition, it also allows you to view your average daily power usage and your power usage by month.
Do you need to contact us? Our contact information, including phone numbers and website address, is located in the upper right-hand corner of your power bill. You can also quickly access information on how to report a power outage or pay your bill.
Looking for your account number or web access code? Your account number and web access code is also located in the top right corner of your bill.
Your web access code will be needed to access your account online.
You’ll need your account number for paying your bill or talking to us about your account.
We offer several payment programs including: Budget Billing, FlatBill, Auto Pay and Paperless Billing. We also offer payment options, including paying online, by mail and at a local authorized payment location, so you can determine which best suits your lifestyle.
The details of your bill are on the second page, where you can see your current usage, your plan and the total amount for your current electric services.
The detachable payment stub used when mailing your payment is located at the bottom of your power bill. The payment stub displays the total payment due, the payment due date and the payment mailing address.
Alabama Power Payments
P.O. Box 242
Birmingham, Alabama 35292
Alabama Power provides multiple ways to pay your bill. You can...
If you need to change your primary contact phone number or email, you can do so by logging in and selecting the “My Contact Information” link.
Log in to update your account now.
Signing up for online account access is easy.
Enrolling in Paperless Billing is simple.
You are now enrolled and can start enjoying the many benefits of Paperless Billing.