Residential Services
Rebates & Incentives
Check out current, limited-time offers that can help you manage your energy usage more efficiently.
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Limited-Time Water Heater Offer
Get a FREE tank or cash rebate when you switch from gas to electric water heating for your home.
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Smart Neighborhood®
We've partnered with local builders and Chorus SmartSecure to develop smart neighborhoods. Smart Neighborhood homes feature energy-efficient appliances, connected devices, innovative security solutions and home automation…all designed to simplify homeowners’ lives.
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Benefits of an Electric Heat Pump
A heat pump keeps you cool in the summer and warm in the winter, and with Smart Financing, it’s easy to make the switch.
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Know When Your Power Goes Out
As part of our commitment to safely delivering reliable power, we created outage alerts. Now you can have real-time outage information about your property sent to you directly. Learn how to receive personalized outage alerts via text, email or phone call.
Get Outage AlertsPay Where You Shop
Did you know you could pay your power bill at locations convenient to where you live, work and shop, such as Walmart, Publix, Regions Bank, Dollar General and CVS? In fact, there are over 2,500 authorized payment locations across the state and thousands more nationwide that accept Alabama Power payments. Flexible and convenient, most participating locations are open evenings and weekends.
Outages and Storm Center
Safety is our first priority. Our Storm Center coordinates our storm readiness efforts, as well as crews from sister companies within Southern Company and neighboring utilities, to make sure we get your lights back on as quickly as possible.
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Residential FAQs
Questions about how to use less energy, or make smart home repairs or renovations? We answered Frequently Asked Questions from our customers to help you control costs and stay comfortable year-round.
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Trees and Rights of Way
We trim trees and manage our rights of way to protect the safety of our customers and our employees and to keep your electric service among the most reliable in the industry.
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