Energy Assistant
Energy Assistant helps individuals and families find financial support when they need it most. By answering a few anonymous questions, you can learn about available energy assistance options and how to connect with them.
Have you been an Alabama Power customer in your current home for at least a year?
Are you in good financial standing with Alabama Power?
Do you have an online account with Alabama Power?
Are you enrolled in either of the following?
What type of residence do you live in?
Do you own your mobile home or house?
Is your mobile home or house less than a year old?
Do any of the situations apply to your household? Check all that apply.
Have you received any of the following rebates or incentives from Alabama Power in the last eight (8) years?
Are you interested in any of the following energy saving products? Check all that apply.
Are you interested in speaking to an agency outside of Alabama Power to see if you qualify for payment assistance for your power bill?
There are no assistance programs that currently meet your needs.
Here is an assistance program that could help.
We found these options that could provide you with assistance.
Free Home Energy Report
Receive monthly email reports to discover where energy is being used most within your home – plus insights and tips based on your usage and habits.
Personalized Energy Checkup
Learn about your home’s energy use and get recommendations on how to save.
Budget Billing
Even out the seasonal highs and lows by paying an average bill each month, based on annual use.
Water Heater Program
Get a free tank water heater or a $500 rebate if you choose to buy your own and convert from gas to electric water heating.
Smart Thermostat Rebate
Get reimbursed up to $200 if you choose to purchase and install a new qualifying smart thermostat.
Heat Pump Rebate
Benefit from additional cost savings and, for a limited time, a $1,000 rebate, when you choose a heat pump with a high energy efficiency rating.
Alabama Council of Human Relations
Your local community action agency listed here may be able to assist you.
950 Shelton Mills Road
Auburn, AL 36831
334-821-8336
Serves: Lee County
Community Action Agency of Talladega, Clay, Randolph, Calhoun, and Cleburne
Your local community action agency listed here may be able to assist you.
136 North Court Street (P.O. Box 278)
Talladega, AL 35160
256-362-6611
Serves: Clay, Randolph, Talladega, and Cleburne Counties
Catholic Social Services
Your local community action agency listed here may be able to assist you.
188 South Street
Mobile, AL 36606
251-434-1550
Serves: Mobile County
Community Service Programs of West Alabama
Your local community action agency listed here may be able to assist you.
601 Black Bears Ways
Tuscaloosa, AL 35401
205-758-4756
Serves: Tuscaloosa, Bibb, Hale, Greene, Fayette, and Lamar Counties
Community Action Committee of Chambers-Tallapoosa-Coosa
Your local community action agency listed here may be able to assist you.
170 South Broadnax Street
Dadeville, AL 36853
256-825-4287
Serves: Chambers, Tallapoosa, and Coosa Counties
Community Action Partnership of Middle Alabama
Your local community action agency listed here may be able to assist you.
116 Chilton Place (P.O. Drawer 559)
Clanton, AL 35046
205-755-1204
Serves: Chilton, Shelby, Elmore, and Autauga
Community Action of Etowah County
Your local community action agency listed here may be able to assist you.
624 Broad Street
Gadsden, AL 35901
256-546-9271
Serves: Etowah County
Community Action Partnership of North Alabama
Your local community action agency listed here may be able to assist you.
1909 Central Parkway SW
Decatur, AL 35601
256-355-7843
Serves: Lawrence, Cullman, Marion, and Winston Counties
Community Action Agency of South Alabama
Your local community action agency listed here may be able to assist you.
26440 N. Pollard Road
Daphne, AL 36526
251-626-2646
Serves: Baldwin, Escambia, Clarke, Conecuh, Wilcox, Marengo, and Monroe Counties
Family Services Center of Calhoun County
Your local community action agency listed here may be able to assist you.
105 West 15th Street (P.O. Box 2649)
Anniston, AL 36201
256-231-2240
Serves: Calhoun County
Community Action Agency of Northeast Alabama
Your local community action agency listed here may be able to assist you.
1481 McCurdy Avenue South
Rainsville, AL 35986
256-638-4430
Serves: Blount, Cherokee, Jefferson, St. Clair, and Marshall Counties
Macon-Russell Community Action Agency
Your local community action agency listed here may be able to assist you.
1103 Avant Street
Tuskegee, AL 36083
334-727-6100
Serves: Macon and Russell Counties
Community Action Agency of Northwest Alabama
Your local community action agency listed here may be able to assist you.
745 Thompson Street
Florence, AL 35630
256-766-4330
Serves: Franklin County
Mobile Community Action Agency
Your local community action agency listed here may be able to assist you.
461 Donald Street
Mobile, AL 36617
251-457-5700
Serves: Washington County
*Weatherization: Choctaw County*
Montgomery Community Action Committee
Your local community action agency listed here may be able to assist you.
1066 Adams Avenue
Montgomery, AL 36104
334-263-3474
Serves: Montgomery County
Low-Income Home Energy Assistance Program (LIHEAP)
LIHEAP helps eligible low-income households in Alabama, by providing timely and appropriate financial assistance. The program offers heating assistance (October 1-April 30) and cooling assistance (May 1 – September 30). Applications must be submitted through your local community action agency.
Special Needs Assistance Programs
We have programs for customers with special needs. This includes different payment dates for those on government checks, Braille and large-print bills, and services for the deaf.
Project SHARE
In partnership with the Salvation Army, Project SHARE helps pay the energy bills of low-income Alabamians, who are age 60 or older and/or disabled, if funds are available.
Alabama Weatherization Assistance Program
This program helps reduce energy costs for low-income households by improving the energy efficiency of their homes. Applications for these services must be submitted through a local community action agency.
211 United Way
211 can help callers access many types of services, including utility assistance, especially for the elderly, people with disabilities and families with children.
Salvation Army
Salvation Army Alabama is on a mission to serve and make a difference in the lives of those in need through Feeding Programs, Housing Initiatives, Disaster Services and more.
Need Assistance?
If you need help navigating the support options that are available to you, the Alabama Power team is ready to assist. Reach out to us directly, and we can help guide you through the process.
