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Manage My Account

With an online account, you’ll be able to quickly manage account changes, track energy usage through Energy Direct, set up outage and billing alerts and organize billing history in one convenient location. 

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Getting Started

  1. Register your account. Visit our Online Customer Care center to find your account using your billing information. Once located, simply create your profile by entering a username and password. 
  2. Confirm your password. Finish the registration by completing the online form and submitting it.
  3. Log in to your new online account. Visit the log in screen and enter your new username and password. You’re all set!
Manage my account

Benefits of an Online Account

With your online account, you can view billing and payment history, manage payments, report outages and enjoy access to convenient tools that allow you to :

Alerts & Communications

You can also sign up to receive personalized alerts and notifications regarding your business account as well as special offers, energy tips and other news.

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Outage Alerts

Get real-time outage information about your property sent directly to you via text, email or phone call.

Get Outage Updates
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Billing and Payment Alerts

Receive billing and payment notifications by text or email. 

Sign Up
Business Payment Options

Business Payment Options

Learn about our convenient, safe and secure payment options that let you choose where and how you pay your electric bill for your business.

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Services for Your Business

Our goal is to help you save money, increase efficiency and productivity, while helping to build your business. That’s why we offer energy-saving products and services specifically designed for commercial customers.

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Having trouble setting up or logging in to your account?

Contact us at 1-888-430-5787 Monday through Friday from 7:00 am to 6:00 pm CST or reach out to us online.

Please have your bill information (account number and access code found on your paper bill) on hand if needed.

Outages and Storm Center

Report an Outage

Quickly report when you lose service so we can restore it as soon as possible.

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