Payment Assistance Programs
At Alabama Power, we care about helping our community members in need. We developed several programs to assist you in paying your power bill. Explore the options below to see if you are eligible.
A program in partnership with the Salvation Army, Project SHARE helps pay the wintertime energy bills of low-income Alabamians who are age 60 or older and/or disabled. During the summer, people with medical emergencies also may be assisted, if funds are available. Customers wanting to request energy assistance through Project SHARE can apply at their local Salvation Army office or by calling 205-328-2420. Alabama Power customers wanting to help others can donate by checking the Project SHARE on their Alabama Power bill.
The Alabama Business Charitable Trust Fund
Alabama Power stockholders created the nonprofit ABC Trust in 1992 to supplement energy assistance efforts. The trust works with local community action agencies to help cover the cost of heating and cooling for low-income families and those struggling with temporary financial problems. Customers interested in ABC Trust programs can contact the community action agency in their county. Learn more >
Low Income Assistance Programs
Discounts are available for customers receiving Supplemental Security Income (SSI) or Medicaid for Low Income Families (MLIF). The discount includes $14.50 toward the customer charge and exemption from paying certain state utility license tax fees. Eligible customers can sign up at an Alabama Power business office.
Special Needs Assistance Programs
We provide several programs for customers with special needs, including alternate payment dates for people who rely on monthly government checks. We also offer Braille and large-print bills as well as telecommunications services for the deaf.