Tired of monthly surprises on your power bill? FlatBill is here to bring you peace of mind with a predictable, fixed monthly payment – no matter the weather, season or energy usage.
FlatBill is an optional billing plan for qualifying residential customers that gives you a contracted flat rate for your power bill for an entire year.
We calculate your FlatBill amount based on:
Your electricity usage history at your current address
Expected weather patterns over the next 12 months
Predicted changes in energy use
Your FlatBill includes a small built-in buffer to account for things like unexpected weather, usage increases or other changes. This means your FlatBill may be a little higher than what you’d pay on a traditional plan – but it guarantees price protection and consistency for the full year.
To qualify, you must:
You can withdraw from the FlatBill plan at any time. If you choose to withdraw before the end of the 12-month agreement, you will pay any difference between the amount paid on the FlatBill plan and the amount that would have been paid on the standard residential rate. No refunds or bill credits will be provided if the amount paid on the FlatBill plan is greater than the amount you would have paid on the standard residential rate.
We will notify you of a new FlatBill offer at the end of the 12-month agreement, and you will automatically be re-enrolled in a new 12-month agreement unless you request otherwise within 30 days.
Both programs offer an alternate way of paying the high seasonal bills. However, the notable difference is that FlatBill is a contracted set price over a 12-month period while the Budget Billing amount may fluctuate depending on usage.
Call us at 1-877-FLATBIL (352-8245)
Monday–Friday, 8 a.m. to 5 p.m. (excluding holidays)