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FlatBill— Billing That’s Flat-Out Easy

Tired of monthly surprises on your power bill? FlatBill is here to bring you peace of mind with a predictable, fixed monthly payment – no matter the weather, season or energy usage.

No Surprises

Pay the same amount every month for 12 months.

Easy Budgeting

Know exactly what to expect so you can plan your finances with confidence.

Worry-free Billing

FlatBill accounts for weather changes, usage shifts and other fluctuations.

What is FlatBill?

FlatBill is an optional billing plan for qualifying residential customers that gives you a contracted flat rate for your power bill for an entire year.

How is FlatBill calculated?

We calculate your FlatBill amount based on:

  • Your electricity usage history at your current address

  • Expected weather patterns over the next 12 months

  • Predicted changes in energy use

Your FlatBill includes a small built-in buffer to account for things like unexpected weather, usage increases or other changes. This means your FlatBill may be a little higher than what you’d pay on a traditional plan – but it guarantees price protection and consistency for the full year.

Am I eligible for FlatBill?

To qualify, you must:

  1. Have lived at your current residence for the past 12 months
  2. Be in good financial standing with Alabama Power during that time

 

Check your eligibility here

What happens if I go on FlatBill and want to switch back to my previous plan?

You can withdraw from the FlatBill plan at any time. If you choose to withdraw before the end of the 12-month agreement, you will pay any difference between the amount paid on the FlatBill plan and the amount that would have been paid on the standard residential rate. No refunds or bill credits will be provided if the amount paid on the FlatBill plan is greater than the amount you would have paid on the standard residential rate. 

How do I renew my Flatbill offer?

We will notify you of a new FlatBill offer at the end of the 12-month agreement, and you will automatically be re-enrolled in a new 12-month agreement unless you request otherwise within 30 days.

How is FlatBill different from Budget Billing?

Both programs offer an alternate way of paying the high seasonal bills. However, the notable difference is that FlatBill is a contracted set price over a 12-month period while the Budget Billing amount may fluctuate depending on usage.

Have more questions? We’re here to help.

Call us at 1-877-FLATBIL (352-8245) 
Monday–Friday, 8 a.m. to 5 p.m. (excluding holidays)