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Alabama Power is here to support and serve you.

Due to Alabama’s COVID-19 state of emergency, we will suspend late payment fees and disconnections of service due to non-payment for those impacted by the pandemic. As always, Alabama Power works with each of our customers to offer payment assistance resources. Customers who are affected and have difficulty paying their bills should contact Customer Service by logging into their account or calling 1-800-245-2244.

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