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Alabama Power is here to support and serve you.

Due to Alabama’s COVID-19 state of emergency, we will suspend late payment fees and disconnections of service due to non-payment for those impacted by the pandemic. As always, Alabama Power works with each of our customers to offer payment assistance resources. Customers who are affected and have difficulty paying their bills should contact Customer Service by logging into their account or calling 1-800-245-2244.

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  • Looking for help or to lend a hand during this time?

    ALtogether is the state’s COVID-19 response guide to all local and federal resources for individuals, businesses and communities

    Learn More

    Looking for help or to lend a hand during this time?

    ALtogether is the state’s COVID-19 response guide to all local and federal resources for individuals, businesses and communities

    Learn More

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Alabama Power Foundation, ABC Trust pledge $1M for COVID-19 relief efforts

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Learn with Louie

Looking for fun and educational ways to keep kids learning and engaged at home? Meet Louie the Lightning Bug. Take advantage of his free interactive activities, designed for the whole family to enjoy.

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