Authorized Payment Locations

Visit this page and simply enter your address, city or zip code to find a list of locations near you. 

You will need your account number or power bill. Some merchants will also require the barcode shown on your power bill. If you do not have your power bill handy, go here to obtain your barcode. You must have your account number to retrieve your barcode.

No. When looking for the closest location to you, those merchants who require a barcode will note “barcode required” by their listing. You can also visit this page to find a list of the current merchants who require a barcode.

Yes, the fee is $1.50. Effective February 1, 2021, the convenience fee will no longer be credited back to your account. The $1.50 fee is a convenience fee paid to the vendor for processing the payment. No part of this fee is collected by Alabama Power.

The fee was previously credited back to customers who paid at a merchant location August 1, 2019 through January 31, 2021, as requested by the Alabama Public Service Commission.

Cash is accepted at all locations, and some locations accept debit cards. Credit cards and checks are not accepted.

Yes.

Yes.

Authorized payment locations will not be able to assist with payment arrangements. To make a payment arrangement, you can do one of the following:

• Call 1-800-245-2244. Select Option 2 for Billing and then Option 2 for Payment Arrangement. From there, follow the prompts. Please note: you will need to know the primary phone number on the account and the last four digits of the account holder's social security number. If you do not know the phone number, you will need to know the account number or full social security number of the account holder.
  
  
• Log in to the Online Customer Care portal at alabamapower.com. Select Payment Arrangements under Billing and Payments.
  
  
• Visit an Alabama Power business office. 

If you provide the merchant all the required information (barcode and account number), your payment should post immediately.

Yes! There are more than 100,000 authorized payment locations across the U.S. All you need is your power bill or account number to make a payment. And remember select merchants may require the barcode on your bill.