Pay Where You Shop | Alabama Power | Alabama Power

Authorized Payment Locations




 

Pay Where You Shop

Did you know you could pay your power bill at locations convenient to where you live, work and shop, such as Walmart, Publix, Regions Bank, Dollar General and CVS? In fact, there are over 2,500 authorized payment locations across the state and thousands more nationwide that accept Alabama Power payments. Flexible and convenient, most participating locations are open evenings and weekends.

 

Find a Payment Location

 

How Does it Work?

Simply take your Alabama Power bill to the service counter and specify how much you want to pay. Payments will post to your Alabama Power account immediately and a receipt will be provided. Please note there is a convenience fee of $1.50, which will be credited back to your account within five business days. The barcode on your bill is required at select merchants. If you do not have your bill handy, click here to obtain your barcode. You must have your account number to retrieve your barcode. 

 

Find a Payment Location


*These are just a few of the many locations where you can make a payment.


 

FAQs

 

Where can I find a list of payment locations near me?

Visit this page and simply enter your address, city or zip code to find a list of locations near you. 

What do I need to make a payment at a merchant location?

You will need your account number or power bill. Some merchants will also require the barcode shown on your power bill. If you do not have your power bill handy, go here to obtain your barcode. You must have your account number to retrieve your barcode.

Do all merchants require a barcode?

No. When looking for the closest location to you, those merchants who require a barcode will note “barcode required” by their listing. You can also visit this page to find a list of the current merchants who require a barcode.

Is there a fee to pay at a merchant location?

Yes, the fee is $1.50. However, the $1.50 will be credited back to you on your Alabama Power bill within five business days.

The fee will be credited back to customers who pay it effective August 1, 2019 through January 31, 2021, as requested by the Alabama Public Service Commission. 

What forms of payment are accepted?

Cash is accepted at all locations, and some locations accept debit cards. Credit cards and checks are not accepted.

Can I make payment arrangements at authorized payment locations?

Authorized payment locations will not be able to assist with payment arrangements. To make a payment arrangement, you can do one of the following:

  • Call 1-800-245-2244. Select Option 2 for Billing and then Option 2 for Payment Arrangement. From there, follow the prompts. Please note: you will need to know the primary phone number on the account and the last four digits of the account holder's social security number. If you do not know the phone number, you will need to know the account number or full social security number of the account holder.

  • Log in to the Online Customer Care portal at alabamapower.com. Select Payment Arrangements under Billing and Payments.

  • Visit an Alabama Power business office. 

 

How long will it take for my payment to post?

If you provide the merchant all the required information (barcode and account number), your payment should post immediately.

Are there payment locations outside of Alabama?

Yes! There are more than 100,000 authorized payment locations across the U.S. All you need is your power bill or account number to make a payment. And remember select merchants may require the barcode on your bill.

phone phone

Pay by Phone

Our Customer Service team can assist you with payments and questions at 1-800-245-2244.
mail mail

Pay by Mail

Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292.

Payment Assistance Programs

Get help paying your power bill with programs like Project Share and Special Needs Assistance.

Learn More >