Residential Services
We power a better Alabama, and we’re always here to help, because this is our home, too.
We know there’s always more than power on the line. That's why our teams are committed to delivering consistent, reliable power, while offering various ways to manage your home's energy usage and costs effectively.
Helping you use less
Let us help you understand how your home uses energy and find where to save with a free emailed report on your home's usage.
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Supporting our communities
Powering a better Alabama goes beyond providing power.
Discover Our Impact
Powered by Clean Energy
Around one-third of the electricity that serves our customers comes from clean fuel sources and that number is growing.
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Residential Services
Upgrade to a Smart Thermostat
Get up to $200 back when you purchase a qualifying smart thermostat.
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Get a Free Water Heater or $500
You may qualify for a free water heater and insulating blanket when you switch from gas to electric. Or, buy the water heater of your choice and get a $500 rebate.
See If You Qualify
Never Miss a Message
Make sure we have your latest and preferred contact information on file. This ensures you receive important communications and the latest offerings. You can also add contact information for other members of your household who need to be in the know!
Manage Your Profile
Save Even More With Your EV
We’re adding to the savings for electric vehicle (EV) owners. Take control of your EV charging with our special incentives and rebates.
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Considering Going Solar?
As energy experts, we are here to help you understand how solar energy works and the options available to you. View our helpful resources and frequently asked questions.
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Guide to EVs
Learn about the different types of electric vehicles (EVs) on the road today, what you need to get your home EV ready and how you can save with our special EV rate program.
Drive Electric
Repair Plans from HomeServe
We’ve selected HomeServe to offer optional, affordable home repair plans to you. Have peace of mind against unexpected, costly home repairs covered by a HomeServe repair plan.
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Outages and Storm Center
Safety is our first priority. Our Storm Center coordinates our storm readiness efforts, as well as crews from sister companies within Southern Company and neighboring utilities, to make sure we get your lights back on as quickly as possible.
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Residential FAQs
Questions about how to use less energy, or make smart home repairs or renovations? We answered Frequently Asked Questions from our customers to help you control costs and stay comfortable year-round.
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Trees and Rights of Way
We trim trees and manage our rights of way to protect the safety of our customers and our employees and to keep your electric service among the most reliable in the industry.
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